Frequently Asked Questions

Everything you need to know about your Rustorange shopping experience

How can I track my order?

Once your order is shipped, you will receive an email and SMS with the tracking ID and a link to our courier partner's portal to monitor your delivery in real-time.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy. Items must be unused, unwashed, and have all original tags attached to be eligible for a refund or replacement.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and are calculated at the checkout page.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within India.

How do I ensure I pick the right size?

Every product page features a detailed 'Size Guide'. We recommend measuring yourself and comparing it to our chart, as fits may vary between different styles and silhouettes.

Are the colors of the products accurate on the website?

We strive to display our products as accurately as possible. However, due to professional lighting and different monitor settings, there might be a slight variation in the actual color of the garment.