Returns & Exchanges

At Rustorange, we strive to ensure your satisfaction with every purchase; however, if you are not completely happy, you can return or exchange eligible items within 15 days of delivery.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.

3

Schedule Pickup

Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the package.

4

Receive Refund

After our quality team inspects the returned items, your refund or exchange will be processed within 7-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing